You’ll need to contact us, and we can add it to the list. 

There are a couple of things this could be .

 Your mentor now receives a weekly automated email, detailing your attendance.

This automated email comes from myprogress@northampton.ac.uk.

Things to check:

Checked their junk mail folder

Did you type in correctly the mentor email account?

It may be a firewall issue at the placement organisation. This can be temporary.  This may be resolved by your mentor sending a test email to myprogress@northampton.ac.uk from their work email account.  You will know if this has been successful if the following Monday, your mentor receives an automated email, detailing that week’s attendance.

 If still this does not work, please contact us, and we will escalate the issue to the software company.

Please keep entering your hours.  You can show or print off your hours by using the Progress and Reports function on your web profile

On your web profile, click timesheets, then click view next to the timesheet that is incorrect.  You can delete your timesheet here.

You are unable to change a timesheet after it has been authorised.  You can delete a timesheet. 

On your web profile, click on progress and reports, then timesheet report.  Listed by placement location will be your timesheets, and total hours for that location.  By clicking on the blue arrow at the end of each row, you will see all of the timesheets submitted and in date order

On your web profile, click on progress and reports, then timesheet report.  Listed by placement location will be your timesheets, and total hours for that location.  By clicking on the blue arrow at the end of each row, you will see all of the timesheets submitted and in date order

Your mentor does not need to log in to myprogress. Click here to access the mentor guidance.