Myprogress Help

Use Myprogress to capture your attendance whilst on placement

Frequently Asked Questions

I’ve forgotten my password

You’ll need to reset your password, by clicking on ‘Forgotten your password’ on the log on screen of either your web or app profile

My placement location isn’t there in the list of placement

You’ll need to contact us, and we can add it to the list. 

My mentor is not receiving the emails detailing my attendance

There are a couple of things this could be .

 Your mentor now receives a weekly automated email, detailing your attendance.

This automated email comes from myprogress@northampton.ac.uk.

 

Things to check:

Checked their junk mail folder

Did you type in correctly the mentor email account?

It may be a firewall issue at the placement organisation. This can be temporary.  This may be resolved by your mentor sending a test email to myprogress@northampton.ac.uk from their work email account.  You will know if this has been successful if the following Monday, your mentor receives an automated email, detailing that week’s attendance.

 If still this does not work, please contact us, and we will escalate the issue to the software company.

Please keep entering your hours.  You can show or print off your hours by using the Progress and Reports function on your web profile

I need to delete a timesheet

On your web profile, click timesheets, then click view next to the timesheet that is incorrect.  You can delete your timesheet here.

I need to change a timesheet

You are unable to change a timesheet after it has been authorised.  You can delete a timesheet. 

I want to know how many timesheet and hours I have done so far

On your web profile, click on progress and reports, then timesheet report.  Listed by placement location will be your timesheets, and total hours for that location.  By clicking on the blue arrow at the end of each row, you will see all of the timesheets submitted and in date order

I can’t find where to check my timesheets in date order

On your web profile, click on progress and reports, then timesheet report.  Listed by placement location will be your timesheets, and total hours for that location.  By clicking on the blue arrow at the end of each row, you will see all of the timesheets submitted and in date order

My mentor cannot log in to myprogress

Your mentor does not need to log in to myprogress. Click here to access the mentor guidance.

Report a Myprogress problem 

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